Important information concerning your stay

Accommodation

Accommodation at the hotel

Check-in

2 p.m.

Check-out

12 noon (11 a.m. for group and conference stays)

  • Free Wi-Fi throughout the hotel
  • The entire hotel is non-smoking

The option of early arrival or departure is subject to current hotel occupancy. In case of interest, please contact the hotel reception (hotel@thermal.cz), this service is subject to a fee.

Parking

Parking

Parking available directly at the hotel in the centre of Karlovy Vary – price for accommodated guests CZK 370/day. Payment is made at the reception.

The upper car park has barrier-free access and has 4 charging stations (Wallbox by ČEZ) with a power of 24 kW using the latest efficient direct current charging technology.

The car park is open year-round 24/7. The only exception is the period of the Karlovy Vary International Film Festival. Maximum vehicle height for entry to underground garages is 1,8 meters. The car park also includes a hand car wash.

GPS: 50.2295208, 12.8758186

Dining

Dining

Restaurants

Breakfast, lunch and dinner are served in the form of a lavish buffet in accordance with the opening hours of the restaurant.

An outdoor terrace is available in the summer months.

Lunch and dinner can be purchased in advance or at the hotel reception for CZK 625 per person.

Film Café Lobby bar

Open daily. Thermálská srdcovka: home-made cakes and pastries prepared by the hotel’s pastry chefs
Optional rental of board games.

wave

Room Service

Orders at number 359 002 230 (from room 2230) between 12:00 – 20:00. Room service fee is 100 CZK.

Menu 2025 – Film Café

Soups of the Day

Daily selection

85 CZK

Light Dishes

Club Sandwich

235 CZK

Ruby Salmon – Seaweed salad – Sturgeon pearls – Pressed beetroot chips

265 CZK

Burrata – With tomato concasse – Basil pesto – Balsamic caviar – Parma ham sticks

285 CZK

Cheese Pralines – Pickled radish salad – Orange emulsion with honey and ginger – Pulled brioche

255 CZK

Bruschetta – Artichoke paste – Tomatoes – Dried black olives

245 CZK

Antipasti

Italian salamis – Olives – Grissini

195 CZK

Cheeses, nuts – Chutney – Croutons

215 CZK

Sun-dried tomatoes – Black olives – Eggplant – Mini bruschetta

195 CZK

Wellness

Indoor hotel spa

Open daily. From Monday to Friday morning, one hour per day is solely reserved for women.

Enjoy an indoor pool, Finnish sauna, whirlpool, infrared cabin, steam bath, Kneipp walkway, cardio zone.

We recommend taking a towel and bathrobe from your room to the pool, and your own footwear suitable for the pool area. A swimwear dryer is available in the poolside changing rooms.

Spa treatments

Spa treatments can be booked at the balneo reception on the 2nd floor of the hotel during opening hours

Thermálská srdcovka: Spa treatments with Babor cosmetics.

Therapeutic stays

We recommend that you pack:

  • Medication you take regularly – remember to bring enough of any prescribed medication for the duration of your stay
  • Comfortable clothing for exercise and spa treatments – ideally long loose trousers, long sleeved shirt and long socks, which are essential for some treatments
  • Slip-resistant footwear for the pool area – we recommend your own slippers with non-slip soles

Saunia Thermal Resort

Saunia Thermal Resort

Open daily:
Mon.–Sun. 9 a.m. – 11 p.m.

The entrance to the resort is accessible from the 1st floor of the hotel through a connecting corridor and lift

One-time entry for 2 hours is included in the price of your stay for each night spent in the hotel (selected stays include unlimited entry).

Entry includes:

Want to extend your stay by the pool? Unlimited entry for the whole day can be purchased for CZK 200 at the hotel reception.

Towels and sheets can be rented at the reception of Saunia Thermal Resort. – The first rental on a given day is free, each additional rental is charged. If you leave the resort after 11 p.m., there is a charge of CZK 90. On the day of departure, it is possible to use the last entry (and chip) until 11:59 p.m., after checking out of your room.

Have you already used all included entries?

Nabízíme možnost dokoupení neomezeného vstupu za 500 Kč – platí i na den odjezdu. – Zakoupení je nutné provést před check-out a vztahuje se vždy na všechny osoby v pokoji (nelze jednotlivě).

We offer the possibility to buy unlimited entry for CZK 500 – also valid on the day of departure. - Purchases must be made before check-out and always apply to all persons in the room (cannot be purchased individually).

Pet friendly

Pet friendly

Accommodation with a pet is possible in all categories of rooms except Suite Superior. If you plan on bringing a pet, please make this fact known when booking. Useful information related to your furry friend can be found in our Pet Guide.

Pravidla hotelu

Ubytovací řád

Quiet hours

Zákaz kouření

Zákaz shisha

Zákaz ohně

Zákaz vaření na pokoji

Zákaz zbraní

Zákaz stěhování nábytku

Zákaz připojování zařízení k TV

* Prices subject to change according to the current valid price list

City Triathlon Karlovy Vary 2025 - traffic restrictions

Dear guests, We would like to inform you about the traffic restrictions during the CITY TRIATHLON KARLOVY VARY 2025. I. P. Pavlova Street (entrance to the hotel parking lot and garage) will be part of the racing route and will be completely closed on the following dates: on 13th of September between 1:00 p.m. — 3:30 p.m. and 4:50 p.m. — 7 p.m. and on 14th of September between 9:40 a.m. — 12:45 p.m. and 2:40 p.m. — 5:45 p.m. It is recommended to adjust your check-out and departure time to these dates. Hotel Thermal Team

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One-time 2-hour free entry to the outdoor pool including sauna world for each night of your stay.
Choose from our offer of stays

Special offers - SPA HOTEL THERMAL ****, Karlovy Vary

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UNLIMITED - outdoor pools and sauna world

Enjoy unlimited access to the Saunia Thermal Resort - open-air swimming, sauna rituals or thermal bath in the pool overlooking the city - anytime, even after check-out - included in one of our four stays: Hotel Thermal & Saunia, Beauty Days, Relax in Thermal or Thermal & Vary & Wellness.

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